Terms of service

Terms of Service – Olivia Toronto

Last updated: 28-12-2025
Contact: info@oliviatoronto.com

OVERVIEW

Welcome to Olivia Toronto! The terms “we,” “us,” and “our” refer to Olivia Toronto. Olivia Toronto operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you with a curated shopping experience. Olivia Toronto is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the “Terms”) together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, disclaimers, and limitations of liability.

By accessing, using, or interacting with the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your province or territory of residence. If you allow minor dependents to use the Services on your devices, you are responsible for their activity.

To use the Services, you may be asked to provide personal information such as your email address, billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your account credentials and all activity on your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We strive to provide accurate representations of our products. However:

  • Product colors or appearance may vary depending on your device.

  • We do not guarantee that the products will meet your expectations.

  • Product descriptions may change without notice.

  • We may discontinue products or limit quantities at our discretion.

SECTION 3 – ORDERS

When placing an order, you make an offer to purchase. Olivia Toronto reserves the right to accept or decline your order at its discretion. Orders are only accepted once payment is processed and confirmation is sent.

Review your order carefully, as cancellations may not be accommodated after acceptance. Purchases are subject to our Refund & Return Policy.

You represent that your purchases are for personal use only, not for resale or export.

SECTION 4 – PRICES AND BILLING

  • Prices, discounts, and promotions are subject to change without notice.

  • Final price is the one shown at the time of order confirmation.

  • Taxes, shipping, handling, customs, or import fees may apply.

  • You agree to provide accurate and current payment information and update it as necessary.

  • You warrant that payment methods provided are valid and authorized.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only. We are not liable for delays caused by shipping carriers, customs, or events outside our control. Title and risk of loss pass to you once products are transferred to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services (trademarks, logos, images, text, videos, graphics, designs) is owned by Olivia Toronto, affiliates, or licensors. You may only use the Services for personal, non-commercial purposes.

Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved.

Trademarks of Shopify and other third parties remain their property.

SECTION 7 – OPTIONAL TOOLS

Third-party tools provided as part of the Services are offered “as is”. We do not monitor or control them and are not liable for their use. Use such tools at your own risk and ensure you understand the third-party terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may include links or embedded content from third parties. You access these at your own risk. Olivia Toronto is not responsible for their accuracy, content, or privacy practices. Contact the third party directly for questions about their products or services.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Olivia Toronto is powered by Shopify. Purchases are made directly with Olivia Toronto. Shopify is not responsible for any aspect of your purchases or transactions with Olivia Toronto. You release Shopify from claims, damages, and liabilities related to your purchases.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy, and in some cases, Shopify’s Privacy Policy. By using the Services, you acknowledge you have read and understood these policies.

SECTION 11 – FEEDBACK

By submitting feedback, ideas, reviews, or suggestions (“Feedback”), you grant Olivia Toronto a perpetual, worldwide, sublicensable, royalty-free license to use such Feedback. You warrant that you have rights to the Feedback and it does not violate any laws or third-party rights.

We are not obligated to maintain confidentiality, compensate, or respond to Feedback.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct typographical errors, inaccuracies, or omissions in product descriptions, pricing, promotions, and shipping details at any time without notice.

SECTION 13 – PROHIBITED USES

You may not use the Services to:

  • Violate any laws

  • Infringe intellectual property

  • Harass or harm others

  • Upload viruses or malware

  • Spam or send unsolicited communications

  • Circumvent security features

Violation may result in suspension or termination of your account.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time. You remain liable for any obligations incurred prior to termination. Certain sections survive termination, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and Privacy Policy.

SECTION 15 – DISCLAIMER OF WARRANTIES

Services and products are provided “as is” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.

Some jurisdictions do not allow certain disclaimers; in such cases, they may not apply.

SECTION 16 – LIMITATION OF LIABILITY

Olivia Toronto and its affiliates, Shopify, and service providers are not liable for any direct or indirect damages, including lost profits, data loss, or other consequences arising from the use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Olivia Toronto, Shopify, and affiliates from any claims, damages, or expenses arising from:

  • Your breach of these Terms

  • Violation of laws or third-party rights

  • Your use of the Services

We may control the defense of such claims with your cooperation.

SECTION 18 – SEVERABILITY

If any provision is invalid or unenforceable, it will be severed, and the remaining Terms will remain in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce a right does not constitute a waiver. These Terms and associated policies constitute the entire agreement between you and Olivia Toronto.

SECTION 20 – ASSIGNMENT

You may not transfer or assign these Terms without our consent. We may assign our rights without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Olivia Toronto is headquartered. You consent to the venue and jurisdiction of these courts.

SECTION 22 – HEADINGS

Headings are for convenience and do not affect interpretation of the Terms.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 24 – CONTACT INFORMATION

For questions regarding these Terms, contact: info@oliviatoronto.com