Shipping policy

Shipping Policy – Olivia Toronto

• All orders are processed and shipped within 24 to 48 hours using DHL eCommerce, USPS, or ePacket, depending on your location and the fastest available service.

• Estimated delivery time is 14 to 21 business days, but your order may arrive earlier. Delivery times are estimates only and not guaranteed.

• All orders are shipped with a tracking number, which will be provided via email once your order is dispatched.

• Risk of loss and title pass to the customer once the package is handed over to the carrier. Olivia Toronto is not responsible for delays, loss, or damage during transit, except as required by applicable law.

• For international shipments, customs duties, taxes, and import fees may apply. These charges are the responsibility of the recipient, and delivery may be delayed by customs clearance.

• For any questions regarding shipping, please contact us at info@oliviatoronto.com.